Terms of Service

By accessing our website, requesting a quote, signing a proposal, or otherwise using any of our services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree with any part of these Terms, you must not use our services.

Lineo Studios provides custom software development and related services, including but not limited to web applications, software-as-a-service (SaaS) platforms, application programming interfaces (APIs), workflow automation, systems integration, and managed hosting and infrastructure.

The specific scope, deliverables, timeline, and price for any engagement are defined in a written proposal or statement of work agreed between you and Lineo. We may engage qualified subcontractors to perform portions of the work while remaining responsible for the services we deliver.

Some services require you to create an account or receive access credentials. You agree to provide accurate, current, and complete information and to keep it up to date.

You are responsible for safeguarding your password and any credentials we issue, and for all activity that occurs under your account. You must notify us promptly at [email protected] if you suspect any unauthorized access or security breach. We are not liable for any loss arising from your failure to protect your credentials.

Quotes are provided through a written proposal and are valid for the period stated in that proposal. Unless otherwise agreed in writing, fees are quoted in U.S. dollars and are exclusive of any applicable taxes.

Payments are processed by our third-party payment provider, Stripe, Inc. By submitting payment, you agree to Stripe's terms of service and authorize the relevant charges. We do not store full payment card details on our own servers.

You are responsible for any sales, use, value-added, or similar taxes associated with your purchase, except for taxes based on our net income. Custom development work that has been delivered is non-refundable except as expressly agreed in the applicable proposal. Invoices are due within the period stated; overdue amounts may result in suspension of services.

Upon your full payment of all fees due for an engagement, you will own the custom code and deliverables we create specifically for you under that engagement. Lineo retains all rights, title, and interest in its pre-existing tools, libraries, frameworks, know-how, and any general-purpose components, and grants you a perpetual, non-exclusive license to use those components solely as incorporated into your deliverables.

Unless a project is identified as confidential or marked private, Lineo may reference and display non-confidential aspects of the work — such as screenshots, descriptions, and the client name — in its portfolio and marketing materials. Open-source components remain subject to their respective licenses.

You agree not to use our services or any deliverables to engage in unlawful activity; to infringe the intellectual property or privacy rights of others; to transmit malware, spam, or harmful code; to attempt to gain unauthorized access to our systems or those of any third party; to reverse engineer our proprietary tools except as permitted by law; or to interfere with the integrity or performance of our services. We may suspend or terminate access for any violation of this section.

Except as expressly stated in a signed proposal, our services and all deliverables are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that our services will be uninterrupted, error-free, or secure, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

To the maximum extent permitted by law, Lineo Studios and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or your use of our services, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or an engagement will not exceed the total fees you actually paid to us for the engagement giving rise to the claim during the twelve (12) months preceding the event.

You agree to defend, indemnify, and hold harmless Lineo Studios and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the deliverables after delivery, the content or materials you provide to us, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

These Terms remain in effect while you use our services or have an active engagement. Either party may terminate an engagement as provided in the applicable proposal. We may suspend or terminate your access immediately if you breach these Terms, fail to pay amounts when due, or use the services in a manner that creates risk or legal exposure.

Upon termination, you remain responsible for all fees incurred up to the effective date of termination. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict-of-laws principles. The exclusive venue for any dispute that is not subject to arbitration or small-claims resolution will be the state and federal courts located in the State of Washington, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please contact us at [email protected].